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Monday - Friday, 8AM - 6PM CST

Shipping Update: UPS, FedEx and USPS service will most likely experience frequent interruptions for all packages they handle until roughly the 2nd week of January. At this time, we do not expect pickup during the next 2 Saturdays. On 12/20 after our shipping cutoff time, please note that 2nd Day Air and Next Day Air shipping options will no longer guarantee delivery. Please plan accordingly, thank you!

When Will My Order Ship?

FireplaceBlowersOnline.com typically processes orders within 24 hours (1 business day) after receiving payment. Orders ship from us same day if placed before our shipping cutoff time (see cut off times below), while orders placed after our cutoff time will be shipped the following day.  Please note that custom orders, drop ship orders, special requests and product repairs may take longer.

What Are My Shipping Rates?

Shipping charges vary based on product and location.  Most items we sell qualify for FREE shipping; however, items that are dropped shipped by 3rd party suppliers may result in applicable shipping charges.  Shipping charges are calculated automatically during the checkout process using a combination of your shipping address and the location the item is being shipped from.  

When Will I Receive My Order?

We offer a variety of shipping methods for most orders. Please see carrier estimates below for estimates on when your package will arrive.  Please note that all shipping dates provided at checkout are merely estimates based on the current date, your location, ship from location, and the carrier selected.  These dates are provided dynamically using carrier software and in no way guarantee delivery unless otherwise noted.

Shipping Time Estimates by Carrier

USPS

  • Priority Mail: 1 to 4 business days
  • Priority Mail Express: 1 to 3 business days
  • First Class Mail: 2 to 5 business days
  • First Class Mail International: 7 to 21 business days
  • Priority Mail International: 4 to 7 business days
  • Priority Mail Express International: 3 to 5 business days

UPS

  • Ground: 1 to 8 business days
  • Next Day Air - Business day delivery only, no weekend or holidays. 12:00 PM CST is the cutoff time, so please plan accordingly.

    Order Day Order Time Delivery Day
    Monday Before 12PM EST Tuesday
       After 12PM EST Wednesday
    Tuesday Before 12PM EST Wednesday
       After 12PM EST Thursday
    Wednesday Before 12PM EST Thursday
       After 12PM EST Friday
    Thursday Before 12PM EST Friday
       After 12PM EST Monday
    Friday Before 12PM EST Monday
       After 12PM EST Tuesday
    Saturday Any Time Tuesday
    Sunday Any Time Tuesday
  • 2nd Day Air - Business day delivery only, no weekend or holidays. 12:00 PM CST is the cutoff time, so please plan accordingly.

    Order Day Order Time Delivery Day
    Monday Before 12PM EST Wednesday
       After 12PM EST Thursday
    Tuesday Before 12PM EST Thursday
       After 12PM EST Friday
    Wednesday Before 12PM EST Friday
       After 12PM EST Monday
    Thursday Before 12PM EST Monday
       After 12PM EST Tuesday
    Friday Before 12PM EST Tuesday
       After 12PM EST Wednesday
    Saturday Any Time Wednesday
    Sunday Any Time Wednesday

Shipping Cutoff Times

Shipping cutoff times let you know when our carriers are scheduled to pick your order up. Orders placed after these times will ship the following business day.

  • Monday thru Friday - 12:00 PM CST
  • Saturday thru Sunday: No Carrier Pick Up

How Does Free Shipping Work?

Orders that qualify for free shipping are shipped using USPS, UPS or FedEx and is based on our discretion using an economy ground service. Not all orders quality for FREE shipping, so please inquire with us directly if you have any questions.  If you need to ensure faster delivery, we suggest selecting a priority shipping method during checkout.

Does FireplaceBlowersOnline.com Expedited Shipping?

Yes, we offer both overnight and 2-Day air shipping services for all orders placed within the Continental United States.  We also offer expedited ground services such as UPS 3-Day Select and USPS Priority Express.  ONLY air services provide guaranteed delivery times.  However, we always suggest you refer to the carrier's published delivery schedules if you have questions on expected delivery times.                                                                                                                                                          

How Can I Track My Package?

Orders which have been shipped out of our warehouse have their tracking number automatically sent to either your email or cell-phone (if you have provided us with one). Tracking information can be obtained through USPS, UPS or FedEx by entering your tracking number at the following links:

Packages shipping to Canada via USPS International are transferred from USPS to Canada Post at the border. To get tracking info, please enter your USPS tracking number to the Canada Post website link below:

Does FireplaceBlowersOnline.com Offer Shipping To Canada?

We ship to Canada! Orders are typically shipped via FedEx or USPS.  FedEx estimates between 4-6 days once your package has been received.  When a package is shipped with FedEx International, FedEx does the delivery themselves.  When a package is shipped with USPS, USPS hands off the package to Canada Post once it clears customs.  USPS estimates delivery to be 4-10 days once receiving your package. Please note that we are unable to track US Post Office packages once they cross the US border and cannot guarantee shipping times. FireplaceBlowersOnline.com pays the duties and customs fees as a service to our international customers.  Applicable provincial taxes and shipping rates are calculated at the time of checkout.  

Does FireplaceBlowersOnline.com Ship To Alaska Or Hawaii?

We ship to both Alaska and Hawaii! We do not offer next day or two day shipping to Alaska or Hawaii. Free shipping is not available to Alaska or Hawaii.

Does FireplaceBlowersOnline.com Offer Shipping Outside The US?

We ship to the Continental United States, Alaska, Hawaii, and Canada. Please note that expedited shipping is not offered for orders shipping outside the Continental United States.

My Package Says Delivered But I Have Not Received It

In the event that one of our shipping carriers fails to accurately deliver a product, please notify us within 1-week of the posted delivery date so that we may open an investigation into the location of your package. Claims can be opened via our contact form as "Order Lost In Shipping". Please allow up to 2-3 business days extra for a package marked delivered to arrive.

Does FireplaceBlowersOnline.com Ship On Holidays?

For information on holiday shipping, please visit our carries websites below:

My Package Arrived Damaged In Shipping

Orders which have arrived damaged in shipping should be submitted to our contact form. Please be sure to include a picture containing both the damage to the product and box.

What Is FireplaceBlowersOnline.com Policy About Refunding Shipping Costs?

When you need parts quickly, we work our hardest to offer the best shipping option. Unfortunately, we can not refund the cost of delivery when a carrier does not meet your expectations. We are not responsible for delays in shipping once a package leaves our warehouse. Shipping delays refers to both late shipments due to bad weather, as well as expedited shipments which are not delivered within their estimated timeframes.  Shipping refunds will only be provided when FireplaceBlowersOnline.com incorrectly ships your item. In those rare cases, we'll refund the difference in shipping costs directly to the method of payment used on the order.

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