Privacy Policy

Site Security:

Your privacy and security is of the upmost importance to us, which is why we've taken extraordinary measures to ensure your online experience with us is safe and secure.   We begin by using only the most advanced and secure payment processing technologies available.  Our Web site protects the security of personal information transmitted to us by using Secure Sockets Layer (TLS/SSL) software, which encrypts the information you input during the transmission to us using a unique session key. These layers of privacy protection ensure that information cannot be viewed even if intercepted by unauthorized parties.

FireplaceBlowersOnline.com is a fully PCI (Payment Card Industry) compliant storefront. PCI is the gold standard for all eCommerce organizations who accept online credit card transactions. It ensures your personal credit information is safe from malicious attacks. FireplaceBlowersOnline.com is NOT the merchant of record, which means we DO NOT store any credit card information in our system. We specifically use trusted third-party payment processors as our merchant of record and credit card authority.

Please note that email is not encrypted and is not a safe and secure way to transmit credit numbers or other confidential information. If for any reason you prefer to order by phone, please call 262-989-4882 or 262-989-4883 and we will be happy to assist you.

Fair Credit Billing Act:   
 
If you're ever a victim of credit card fraud, the Fair Credit Act specifies that your credit card company cannot hold you liable for more than $50 in fraudulent charges to your account.
 
Use of Information We Collect:
    
At FireplaceBlowersOnline.com, we know that your online privacy is as important to you as the products, prices, and customer service we provide. We posted this privacy notice in an effort to answer your privacy-related questions, and to demonstrate our adherence to the privacy practices commonly found at the most reputable and consumer credited online companies.

While shopping on the FireplaceBlowersOnline.com site, we ask you to provide information using online forms. We use this information to process your order, contact you regarding your order, or to answer any questions/concerns you might have expressed. We will not sell, or share any of your personal information to any outside parties, except as outlined in this policy.

When you purchase something from us we send your credit card information, name, billing address and the order dollar amount to your credit card company for authorization and approval. Your name, telephone number and shipping information must be provided to third party shippers such as UPS or USPS to deliver your package.

Some of the products that we sell require us to provide your name, address, phone number and product serial number to the manufacturer or third party service provider that requires this information to activate the service. These third party service providers have their own privacy policies which are not controlled by FireplaceBlowersOnline.com.

We reserve the right to release personally identifiable information if required by law or to comply with a judicial proceeding, court order, or legal process, and when we believe it is necessary for fraud protection or credit risk reduction.
 
Use of Cookies: 
   
We customize and personalize certain Web page content based upon your browser type and other information provided by a “cookie". A cookie remembers information about a visitor from one page to the next and from one visit to the next. A cookie does not contain any of your personal information, and is only a "trigger" that retrieves information when you visit our site.

As an example, cookies enable us to provide better service to you by maintaining your shopping cart between visits so that you are not required to enter each of the items again. On most Internet browsers, the cookie function can be turned off, and software is available from third parties which will allow you to visit our Web site without providing this information. You are welcomed at our website if you use this software but you will be unable to use our shopping cart to purchase items online.

Aggregate Information: 
   
When a visitor comes to our website we collect information about the visitor's computer such as its IP address, operating system and browser software, click-stream information such as the address (URL) of the web site that directed you to our site, which pages and the order in which they were visited on our site for the purpose of assessing our site traffic and the effectiveness of the content. This data allows us to improve the quality of your visit by streamlining your ability to navigate the site and to develop featured programs and content that will be of interest to all our visitors.
 
External Links:     

Our web site may contain helpful links to other websites, such as the manufacturer or product review websites. We are not responsible or liable for the privacy practices or content found on these websites.

Special Promotion Emails:
    
You may choose to receive special promotion emails during the order checkout process on our website, or by providing your email address in the News & Savings box found on the right side of our home page.

Children's Online Policy:
    
FireplaceBlowersOnline.com sells merchandise intended for purchase by adults. In accordance with the Children's Online Privacy Protection Act, FireplaceBlowersOnline.com will not knowingly collect personal information on the internet from children under the age of thirteen. When placing an order on the FireplaceBlowersOnline.com website, you are affirming that you are an adult. Users under the age of thirteen must ask a parent or guardian for assistance while placing an order online.

FireplaceBlowersOnline.com will always remain committed to protecting your privacy online. We may change our Privacy Policy at any time. When such a change is made, we will post the revised Privacy policy on our website.

Copyright and Trademarks:
 
This site is owned and operated by FireplaceBlowersOnline.com. Unless otherwise specified, all materials appearing on this site, including, but not limited to text, site design, logos, graphics, icons, images, audio, video clips, software, and accessories used on the site as well as the selection, assembly and arrangement thereof, are the sole property of FireplaceBlowersOnline.com. You may use the content of this site only for the purpose of shopping on this site or placing an order, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission from FireplaceBlowersOnline.com. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

The trademarks, logos, custom graphics, and service marks displayed on this site are registered trademarks of FireplaceBlowersOnline.com. All other trademarks or service marks are property of their respective owners. The use of any FireplaceBlowersOnline.com trademark or service mark without our express written consent is strictly prohibited.
 
Website Disclaimer:    

This website and the information provided herein are provided on an “as is" basis. Neither FireplaceBlowersOnline.com nor its affiliates, nor each of their respective officers, directors, employees, and agents, warrant that the use of the FireplaceBlowersOnline.com site will not be interrupted or error-free, nor do we warranty the accuracy, validity, completeness or reliability of the content provided on the site.
 
Warranty Disclaimer:

We make no representation or warranty of any kind, whether expressed or implied, including but not limited to, implied warranties of merchantability, non-infringement, or fitness for a particular purpose. All items purchased from our store are accompanied by a manufacturer warranty, unless indicated otherwise. You acknowledge that any warranty in connection with all products or services offered on our site is solely provided by the manufacturer or supplier of that product or service. For warranty information and/or assistance, please check the documentation supplied with the product or contact the manufacturer.
 
Product Warranty:  

We back all of our products with a comprehensive 1 year warranty. This warranty does not extend to products deemed defective due to: Acts of God, Acts of Nature (fire, flood, lightening, etc...), User Tampering, or Units Installed Incorrectly. Call us at 262-989-4882 to report a defect or make a warranty claim. One of our helpful associates will take your call and assist you.

Shipping Disclaimer:    

We will make every effort and use every good measure to deliver your order on time. FireplaceBlowersOnline.com will not be responsible for any delay of the shipment during transit, for reasons including but not limited to, negligence by the shipping carrier, employee strikes, and weather.

Limitation of Liability: 

Under no circumstances, shall FireplaceBlowersOnline.com or its associates be liable for any direct, indirect, incidental or consequential damages, that result from your use of or inability to use the FireplaceBlowersOnline.com site, or from products or services offered on the site, including but not limited to your reliance on any information obtained from the site or the use of products or services offered on the site, that results in mistakes, interruptions, deletion or corruption of files, viruses, delays in operation or transmission, or any failure of performance, damage to equipment, and/or personal injury or death. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.